Help & FAQ

If you have any questions or ideas, feel free to write to us at any time. We will respond as fast as we can:


I need a remote for my MiniPod Bluetooth speaker. When do you have it in stock?
Right now. Here's your shortcut.

Why don't you ship to...
We would really like to ship to anywhere in the World, but it is complicated. We are working on it. If you want to purchase from us and we do not ship to your country as a standard option at the moment, please drop us an email and we will do what we can to help you.

When will my shipment arrive?
Once you place your order we start packing everything right away. As soon as we are ready to ship, you will get an email from us with packing information. When your package is on the way, we will supply you with track & trace information.

Will my new Podspeakers make me happy?

What if the package is defect upon arrival?
Please read about Delivery & Returns. That's the page you are looking for.

How do I clean the unit?
To clean your Podspeakers of fingerprints, dust, and dirt, use a soft, dry cloth.
Important! Do not use cleaners containing alcohol, ammonia, benzene, or abrasives, they will damage the cabinet finish.

How far can my MiniPod Bluetooth speakers from Podspeakers be located from the device it is paired with?
Approximately 10 meters (33 feet)